US Airways, American Complete Merger: Now, the Work Starts
December 11, 2013
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  • US Airways and American Airlines completed their $17.8-billion merger Monday, creating the world’s biggest airline, with more than $40 billion worth of revenue and 100,000 employees. Now, executives said, the hard work starts.

    Charlotte Douglas International Airport is the combined carrier’s second-largest hub, with about 7,500 employees and 660 combined daily departures. At the airport Monday, employees wheeled sheetcakes with both companies’ logos and “Building the new American Together” written on them, while in Dallas, new American CEO Doug Parker remotely rung the Nasdaq’s opening bell, surrounded by cheering employees.

    Airline executives continued to predict growth for the new American at Charlotte.

    “In the very near future, our plans are to go up to 700” daily departures, said Terri Pope, US Airways’ – and now American’s – vice president for Charlotte. “A lot of work is ahead, the bulk of the work.”

    Like many airline employees, Pope has been through her share of mergers, starting with Air Kentucky and going through combinations with PSA, Piedmont, USAir and America West. US Airways-American will be her fifth such combination.

    “The feel of this one is different,” said Pope. “We know we’ll be stronger.”

    Growth, and more construction

    Interim aviation director Brent Cagle predicted the merger will fuel more new construction at Charlotte Douglas, which is already in the midst of $141 million worth of projects to replace the hourly parking decks and the entrance road.

    “The international facility now is undersized, and we need to expand that, especially if we’re going to add flights,” said Cagle. The new international concourse planned at Charlotte Douglas would occupy the space currently occupied by the rental car lots, which will move into the new hourly parking decks in November 2014.

    “I think in the next 12 months, we’ll finish design and start early construction on a new international facility,” said Cagle.

    He said the airport will likely issue new bonds backed by Charlotte Douglas’ revenue within 8 to 10 months to fuel the expansion.

    The new American carries between 85 and 90 percent of Charlotte Douglas’ passengers, and operates more than 90 percent of the daily flights. Most of those flights are US Airways – about 640 – while American flies about 20 small regional jets to three of its hubs daily.

    Kenji Hashimoto, senior vice president for regional carriers, said Charlotte Douglas will be the busiest hub for regional jets in the combined company. The carriers will also have to combine their  US Airways Express and American Eagle operations as well as their mainline fleets.

    The combined company, called American Airlines Group, is now headquartered in Fort Worth. US Airways CEO Parker has the top spot at the new company.

    Frequent flier programs to merge

    For employees and travelers, visible changes will start soon. Although the airlines will continue to run separately for about 18 to 24 months as they work to combine their operations, they’ll start merging frequent flier programs in January.

    The companies will combine their management and support staff vacation policies starting Jan. 1. US Airways employees with a usairways.com email address will get aa.com addresses starting Jan. 7.

    “It’s now time to give Delta, United, Southwest and the rest of this industry a run for their money,” said Elise Eberwein, executive vice president of people and communications, in an email to employees. “Let’s stay focused on beating the competition above all else. That is our mission.”

    In Fort Worth, Parker said smoothly combining the two airline’s thousands of systems and procedures will be a challenge.

    “The biggest challenge is going to be the operational integration,” Parker said. “It’s not going to be easy.”

    Analysts were mostly supportive of the merger, but agreed that operational issues as a result of the merger could disrupt the new company. “The main risk is now merger integration,” wrote Michael Derchin, of CRT Capital Group. “We believe management knows from personal experience (US Airways/AmericaWest merger) and recent industry successes and failures, how to get it right.”

    Who will control CLT?

    Even as the executives and airport officials celebrated Monday, the issue of who will run Charlotte Douglas still hung over the background.

    “The legal wrangling going on certainly creates background noise,” said Cagle, who said he’s focused on running the airport efficiently.

    Pope praised the city’s collaboration with US Airways and its predecessors through the years. She said the relationship is as strong as ever. But Pope also spoke warmly of former aviation director Jerry Orr, who was removed from his city job in July after the N.C. General Assembly passed a bill removing control of Charlotte Douglas from the city.

    Orr is executive director of the Charlotte Airport Commission, which is fighting a legal battle to take control of Charlotte Douglas. Pope credited his low-cost philosophy of airport management with helping keep the city an airline hub.

    “I think it’s a great moment for Jerry Orr,” Pope said of the merger.

    Orr said he was encouraged about the airport’s future.

    “We’ve been partners with an airline that’s been through some ups and downs,” he said. “The downs were pretty dismal, but I think the future is bright.”

    Read more here: http://www.charlotteobserver.com/2013/12/09/4532820/us-airways-american-complete-merger.html#storylink=cpy