By Terry Spruce
Rolls-Royce has announced it has accelerated the expansion of its global network of authorised service centres for corporate aircraft. The company announced in May 2012 that it intended to increase its ASC network from nine to 19 by the end of the year. It will now have agreements in place with 34 maintenance providers worldwide by year end.
CorporateCare customers will benefit from streamlined administration, reducing maintenance time.
Andy Robinson, Rolls-Royce, senior vice president – Customer Services, Civil Small & Medium Engines, said: “As the market leader in business jet engines we continue to seek collaborations with the world’s top maintenance providers to offer service excellence. Our commitment to that goal will see our network grow nearly four-fold this year.”
As network additions become fully operational, Rolls-Royce will update contact information for customers on the MyAeroengine Support website and app.
In addition, Rolls-Royce has launched a Corporate Customer Council (C3) initiative, where Rolls-Royce shares its ASC global strategy. Feedback from C3 has been positive and will be used to help identify any additional ASC requirements to support the Rolls-Royce fleet.